Questions, answered

Every Duskwell product is sold on Amazon and fulfilled by Amazon (FBA). Tap any “Buy on Amazon” button and you’ll land on that product’s Amazon listing, where you can check out with your existing Amazon account and Prime shipping.

Because we fulfill through Amazon, most U.S. orders arrive in 2 days free with Prime. Exact delivery dates and any non-Prime options are shown on the Amazon listing at checkout.

Returns are handled through Amazon’s standard return window — typically 30 days — and our 100-night sleep guarantee extends that for the blanket, mask and pillow: sleep on it, and if it isn’t right, contact us and we’ll make it right.

Buy on Amazon, sleep on the blanket, mask or pillow for up to 100 nights, and if it isn’t the upgrade we promised, email support@duskwell.example with your Amazon order number and we’ll arrange a refund or replacement.

A good rule is roughly 10% of your body weight. We offer 12, 15 and 20 lb — most adults land on 15 lb. If you sleep with a partner under the same blanket, size up one step or get two.

The blanket cover and pillow cover are machine-washable and removable. The silk mask is hand-wash, lay-flat-dry. The balm and mist need no special care. Full instructions are on each product page and the Amazon listing.

Yes — fabrics are OEKO-TEX Standard 100 certified, the pillow foam is CertiPUR-US, and the balm and mist are Leaping Bunny (cruelty-free) and free of parabens, sulfates and dyes. See the Materials page for the full breakdown.

Absolutely — the Full Ritual Bundle is our most-gifted item. Use Amazon’s gift options at checkout to add a gift receipt and ship directly to the recipient.

Yes, for hotels, studios and corporate gifting. Email wholesale@duskwell.example with quantities and we’ll send a line sheet and pricing.